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The Pillar Institute Board Policy on Cancellations and Withdrawals
PILLAR Cancels: PILLAR Institute reserves the right to cancel, combine, or reschedule classes to adjust for enrollment, technical difficulties, weather, instructor illness, or other unavoidable circumstances. If it is necessary for PILLAR Institute to cancel a class for any reason, all registered participants will be informed as soon as possible. If possible, the class will be rescheduled. If the class cannot be rescheduled, then the class fee can be transferred to another class within the same term, donated, or refunded.
Participants: If a participant cannot attend the live or virtual class, they may transfer to another class of the same value or donate the class fee.
Membership: There are no refunds on memberships.
Day Trips and Special Events: Daytrip and special event fees are non-refundable, as fees are paid in advance to secure buses, performers, admissions, food, books, etc. However, day trip and special event fees are transferable to another person.
Participants will be charged currently acceptable fees for all returned checks and charge backs of credit cards.
Amendment and Adoption by PILLAR’s Board of Directors – 3/27/2022
PILLAR strives to keep our viewpoints balanced at all times. However, ideas presented do not necessarily represent the views of PILLAR. When attending any PILLAR activity, participants and any guests hereby acknowledge and agree that any potential claims and liabilities that may result from going to or from and then being present at the activity are not the responsibility of PILLAR Institute of Lifelong Learning, its Board of Directors, agents, officers, instructors, employees, or volunteers. Participants also acknowledge that PILLAR is not responsible for lost or stolen items, and that photographs and video may be taken at PILLAR events and used for PILLAR media.
PILLAR follows the D-11 weather closures. If D-11 is closed, PILLAR is closed. Occasionally, the Chapel Hills Mall will close, so PILLAR will be closed. Notifications will be made primarily by email and the PILLAR website.